Best CRM for Startups: 8 CRM Tools You Should Try
Are you looking for the best CRM for startups? If you are looking for options you could try, keep reading this article.
If you need to handle your customers perfectly and track the leads, you should start using a CRM tool.
These days, so many businesses use CRM tools to boost their productivity. The right CRM tool can help you store customer details, marketing automation, reporting feature, offer customer support, and so on.
Since so many CRM tools are available in the market, finding the right one might be challenging. If you are a complete beginner in this area, we are here to help.
This blog post will show you the top eight CRM tools you should try if you are running a startup. So, without further ado, let’s see which tools you should test.
Best 8 CRM for Startups (Ultimate Guide)
In a nutshell, the CRM that is best for startups are:
- HubSpot
- ClickUp
- Salesforce
- Zoho CRM
- Pipedrive
- Agile CRM
- SugarCRM
- Insightly
Each CRM comes with unique features. Below, we will explain what makes the tool different. Based on your preferences and requirements, you can choose a tool.
1) HubSpot
If you have been in the internet and marketing area for a while, you have probably heard of HubSpot. HubSpot is one of the best ad all-in-one marketing toolkits for individuals and businesses. They offer some cutting-edge features for their clients.
The platform is easy to use. Plus, HubSpot also comes with a live chat feature. So converting website visitors into customers would be a cakewalk. The live chat feature also can help you boost your sales and conversions. The dashboard is also elegant.
You can view the entire sales pipeline from the dashboard. This will give you an idea of what’s happening with your team. You can also have unlimited team members. The tracking feature is another excellent option for HubSpot users.
Features
- All in one marketing toolkit. So you can use only HubSpot to take care of your entire marketing efforts
- The sales tracking feature will help you understand how well your sales are going
- The live chat feature will help you embed a live chat widget to your website and boost the conversions
- A meeting scheduler is another notable feature offered by HubSpot
- Email tracking will help you track potential leads and close the deals
Pricing
HubSpot is a freemium tool. The marketing hub costs around $30 a month.
Pros
- Easily scalable platform based on your company’s size
- Powerful integration options to make the CRM more powerful
- Great customer support team, so if you need help with the platform, you can easily contact them
Cons
- Using the tool for the first time could be challenging
2) ClickUp
If you are looking for a free or affordable CRM for startups, you should check out ClickUp. ClickUp is a popular name in the industry. They have been in business for some time now and have many users.
The account creation process is smooth, and you can start using the CRM within a few minutes. You can create unlimited tasks with the platform. You will get awesome features and unlimited jobs/members even with the free plan.
Since the tool also brings integration options to their platform, you can make it even more powerful.
You can also get the time-tracking feature to see how much time you’ve spent on certain tasks. The sub-tasks feature is another notable option for creating mini-tasks under a parent task.
Features
- Unlimited storage option to help you focus on customer support, not on storage available
- Integrations help the support team to connect the tool with multiple apps
- Time tracking to see how much time you have invested in tasks
- Automation to help you improve the productivity
- Team sharing to organize the tasks properly
- Subtasks to get control of every area of the main task
Pricing
ClickUp is a freemium CRM tool. The free version plan would be ideal for personal use. The premium plans start at $5 a month.
Pros
- The search and filtering option is great
- Customizable workflows
- Task management so you can track your team’s activity better
Cons
- Overwhelming for new users
3) Salesforce
Salesforce is another notable name in the industry. It is a complete tool for running a small business perfectly. They have bundled tools for marketing, sales, and so on. Plus, the integration options available with the Salesforce tool are pretty awesome.
Their Customer 360 option is a good tool for teams. It comes with every tool to run the business perfectly. And another notable thing about Customer 360 is the ease of use. The tool is so easy to manage.
So you can take care of the business without any technical knowledge.
Features
- Integrations options are excellent
- The elegant user interface helps users manage the support tickets easily
- The automation feature is so powerful to connect and manage the tasks without any manual help
- Artificial intelligence is a brand new addition that will help you improve the productivity
- Great support team, which will help you in every situation
Pricing
Salesforce is a freemium option. But if you are a small business, the monthly subscription starts at $25.
Pros
- Strong customer support team to help you with every task
- Regular feature updates so you will always get the latest features
- Pipeline management to make productivity better
Cons
- Limited flexibility
4) Zoho CRM
More than 250,000 businesses use Zoho CRM to handle customers and leads. It is a popular tool with great features to manage customers effectively. To make better business decisions, Zoho CRM comes with an in-built analytics feature.
Using it, you can track how well your business is doing and potential improvements you can include in the future. The tool also comes with multiple customization options. You will also get the filtering option with the CRM.
This will help you find the right leads or customers with ease. With team collaboration options, you can work smarter to get the job done.
Features
- The tracking feature is great for knowing the progress
- Multiple currencies so best for international clients
- Email integration will help you manage the tickets directly through the platform
- A highly secure platform, so you do not need to worry about the data security
- Reports to analyze how your team is doing
- Marketing automation to improve productivity
Pricing
Zoho CRM is a freemium tool. With the free subscription, you can have limited features and three users. The premium subscription starts at $10/month.
Pros
- User-friendly dashboard which is suitable for both beginners and professionals
- Multiple integration options to make the platform more powerful
- Affordable, so even small businesses can use the tool
Cons
- Support could be improved
5) Pipedrive
If you are a salesperson and need to boost your business, you should start using Pipedrive. Pipedrive is a CRM tool that is designed by salespersons for salespersons. You can connect the CRM with multiple third-party tools with the integrations feature.
The CRM platform can be integrated with more than 400 apps/services. On top of that, they do have a secure environment. Your data and your customer’s data would be 100% safe with Pipedrive. Their customer support team is also great.
The sales features available in Pipedrive will help you close deals effortlessly. With the lead generation chatbot, you can interact with your website visitors without hiring a dedicated support person. It is going to help you save money and get leads efficiently.
Features
- Data importing feature to import data from third-party CRM tools
- Integrations to make the platform better
- Open and click rates to understand how the team is doing
- Project planning to get jobs done quickly
- Secured environment so there won’t be any data threats
Pricing
Pipedrive is a premium product. Their basic subscription starts at $9.90 a month.
Pros
- Great user interface, so suitable for beginners
- More unique features to explore
- Mobile apps to manage the tasks directly through your mobile devices
Cons
- Limited customizations compared to other CRM tools
6) Agile CRM
If you need an excellent tool for sales and marketing, Agile CRM would be a good choice. Agile CRM can help you boost your productivity easily. The time tracking feature lets you see how much time you invest in each task or topic.
The team also introduced a website builder to help you create stunning websites without hassle. The tool can also be integrated with platforms like Facebook, Twitter, LinkedIn, ZenDesk, etc. Hence, you can increase your productivity this way.
You can also use Agile CRM for email marketing. They have every feature to run a successful email marketing campaign.
Features
- Sales automation feature to improve your productivity
- Contact management to handle each lead efficiently
- Project management option to manage your tasks
- Appointment scheduling to take every appointment
- Task management to handle tasks
Pricing
Agile CRM is a freemium product. The free version can handle up to 10 users. The premium subscription starts at $8.99 a month.
Pros
- Great features which are suitable for most teams
- Mobile app to control the support
- Easy project management
Cons
- You need higher-level plans for unique features
7) SugarCRM
If you are looking for a CRM tool trusted by most businesses, you should check out SugarCRM. The tool comes with many more add-ons you can use to make the process powerful. Some popular add-ons are Slack, Mailchimp, Zendesk, Jira, Zoom, etc.
With the power of artificial intelligence, you can also simplify your work. The marketing automation features provided by SugarCRM are another plus. You can easily increase your ROI with this tool.
With the analyzing and reporting features available with the SugarCRM, you can see the potential improvements you can apply to your business.
Features
- Account management which will help you individually manage accounts
- Contact management to manage every lead
- Pipeline management to tweak the pipeline according to your needs
- Pipeline analytics to track how the job is getting done
- Mail and calendar integration to make the platform better
Pricing
The CRM starts at $85 a month.
Pros
- Great analytics feature which will track every inch of the platform
- Multi-language support so the platform is suitable for international clients
- Opensource code
Cons
- Expensive. So, not ideal for beginners or small businesses
8) Insightly
If you are looking for a modern and scalable CRM solution for your marketing team, you should use Insightly. The platform can seamlessly integrate with all the tools you love. This makes the process simple and your automation powerful.
Since you can sync and transfer all the data across multiple marketing apps, you can handle the customers efficiently. You can also get the task management feature which will help you keep the priority tasks organized with the right people.
You can also filter custom records and update them in bulk.
Features
- Customized emails to add your personal touch
- Email templates so skip time designing templates from scratch
- The lead assignment feature will come in handy in multiple situations
- Lead routing is a powerful feature
- Task management feature to understand how the team is handling every task
Pricing
Insightly is a premium product. The tool costs $29 a month.
Pros
- Activity management feature to manage the tasks efficiently
- Customizable fields to make the platform more powerful
- Email integration is an excellent option
Cons
- Slow loading time sometimes
Conclusion
There are so many CRM tools available that you should try. As a beginner, choosing the right one might be challenging.
In this article, we have shared the top eight CRMs you can use on your startup. You can choose a CRM tool based on your requirements, preference, and budget.
We hope you have found this article helpful and enjoyed the read. If you did, please consider sharing this post with your friends and fellow bloggers on social media.
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